Brian J. Harrity
1605 S. Greenwood
Park Ridge, IL 60068
(847) 698-2362
b-harrity@comcast.net
Objective:
To obtain a technology focused position, that combines my interests in networking, and network security.
Education:
September 2005-Present
DePaul University – Chicago, Ill.
M.S. - Business Information Technology
Aug. 1994 – March 1999
DePaul University – Chicago, Ill.
B.A. – Communications
Work Experience:
December 2004-Present
The PrivateBank and Trust
-
10 N. Dearborn St. Chicago, Ill.
(312) 683-7100
Help Desk Administrator-
Telephone and Desktop Support of 280 users in 3 states.
Basic network upgrades and upkeep.
Imaging and deployment of new workstations.
Support of handheld devices including: PDAs and Blackberries.
Creation and maintenance of accounts for network and application access.
Responsible for daily backups of network resources.
June 2001 – December 2004
Resurrection Healthcare
–
1100 S. Elmhurst Rd. Elk Grove Village, Ill.
(847) 390-1900
Support Specialist-
Support of 8 hospitals and 83 additional sites.
4,500+ devices in a 14,000-user community.
Creation of: Novell, Windows NT, and 2000 accounts.
Desktop support of in-house clients.
Input and tracking of work orders and project requests.
Support of NT, Win2K, and Novell Clients.
Tracking and enforcement of Service Level Agreements.
Support and monitoring of AS/400 operations.
First line support for all telecom related issues.
Regular use of Microsoft SMS remote tools, and SMS Reporting.
Regular use of Citrix tools.
Participation in system-wide desktop software and hardware rollouts.
Oct. 2000 – May 2003
AT&T/Comcast Corp.
–
9651 Gross Point Rd. Skokie, Ill
(847) 674-9505
Production Technician II-
Review of public access programs for technical requirements.
Development of new public access policies.
Programming of three local access channels.
Crewing on local civic and sporting events.
Production of local news programs.
June 1999 – March 2000
Nielsen Media Research
–
150 Martingale Rd. Schaumburg, Ill
(800) 267-6011
Field Representative-
Installation and maintenance of Neilsen TV electronic ratings equipment.
Providing customer service to Cooperating Households.
Favorite Links:
Search:
Google
Books:
Freakonomics
Games:
Halo2