Brian J. Harrity 1605 S. Greenwood Park Ridge, IL 60068 (847) 698-2362 b-harrity@comcast.net

Objective:

To obtain a technology focused position, that combines my interests in networking, and network security.

Education:

Work Experience:

• Telephone and Desktop Support of 280 users in 3 states.


• Basic network upgrades and upkeep.


• Imaging and deployment of new workstations.


• Support of handheld devices including: PDAs and Blackberries.


• Creation and maintenance of accounts for network and application access.


• Responsible for daily backups of network resources.

• Support of 8 hospitals and 83 additional sites.


• 4,500+ devices in a 14,000-user community.


• Creation of: Novell, Windows NT, and 2000 accounts.


• Desktop support of in-house clients.


• Input and tracking of work orders and project requests.


• Support of NT, Win2K, and Novell Clients.


• Tracking and enforcement of Service Level Agreements.


• Support and monitoring of AS/400 operations.


• First line support for all telecom related issues.


• Regular use of Microsoft SMS remote tools, and SMS Reporting.


• Regular use of Citrix tools.


• Participation in system-wide desktop software and hardware rollouts.

• Review of public access programs for technical requirements.


• Development of new public access policies.


• Programming of three local access channels.


• Crewing on local civic and sporting events.


• Production of local news programs.

• Installation and maintenance of Neilsen TV electronic ratings equipment.


• Providing customer service to Cooperating Households.

Favorite Links:

• Search: Google
• Books: Freakonomics
• Games: Halo2